SOUTHERN COMFORT MECHANICAL
WEBSITE TERMS OF USE

Last Updated: June 22, 2026
Acceptance of Terms. These Terms of Use (“Terms”) are entered into by and between you and
JABEJEJO LLC d/b/a Southern Comfort Mechanical (“Southern Comfort Mechanical,” “Company,”
“we,” “us,” or “our”) and govern your access to and use of our website located at www.scmdfwair.com,
including all content, features, functionality, communications, forms, scheduling tools, chat functions, text
messaging features, financing links, and services made available through the website (collectively, the
“Site”). The Site is intended for individuals who are at least eighteen (18) years of age and legally capable
of entering into binding agreements. By using the Site, you represent and warrant that you satisfy these
requirements.

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS
AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT
ACCESS OR USE THE SITE.

Changes to These Terms. We reserve the right to modify these Terms at any time. Changes become
effective immediately upon posting. Your continued use of the Site following the posting of revised Terms
constitutes acceptance of the revised Terms.

About Southern Comfort Mechanical. Southern Comfort Mechanical is a Texas-based HVAC and
plumbing contractor serving residential and commercial customers throughout the Dallas-Fort Worth area.
Services may include HVAC maintenance, repair, replacement, installation, air duct cleaning and sealing,
attic insulation, plumbing services, and related services. The Site is provided solely for informational
purposes and to facilitate communication between prospective customers and Southern Comfort
Mechanical. The Site is intended for users located within Texas. Southern Comfort Mechanical makes no
representation that the Site or its contents are appropriate or available for use outside the State of Texas.
No Service Contract Created. Use of the Site does not create a service agreement, customer relationship,
warranty obligation, or commitment by Southern Comfort Mechanical to perform services. Any services
performed by Southern Comfort Mechanical will be governed exclusively by the written estimate,
proposal, invoice, work order, maintenance agreement, service agreement, or other documents separately
provided to the customer. In the event of a conflict between these Terms and any written agreement
relating to actual services performed by Southern Comfort Mechanical, the written service agreement
controls.

Appointment Requests and Scheduling. You may request appointments through the Site, by telephone,
text message, online forms, chat functionality, or other methods offered by the Company. Submission of a
request does not guarantee availability and does not create a confirmed appointment. An appointment is
not confirmed until expressly accepted by Southern Comfort Mechanical. We reserve the right to
reschedule, postpone, or decline appointments based on technician availability, weather conditions,
emergency service calls, safety concerns, service-area limitations, parts availability, or other business
considerations.

 

Pricing and Estimates. Any pricing information, discounts, promotions, coupons, financing examples, or
other pricing-related information displayed on the Site is for informational purposes only and may be
changed or withdrawn at any time without notice. Final pricing is determined based on inspection of the
applicable property, scope of work, equipment requirements, material costs, labor requirements, and other
project-specific factors.

Text Messaging, Calls, and Electronic Communications. By submitting your contact information through
the Site, requesting service, using our chat functions, or otherwise communicating with us electronically,
you consent to receive communications from Southern Comfort Mechanical by telephone, text message,
email, and other electronic means regarding:

(a) Appointment scheduling and confirmations;
(b) Service updates;
(c) Estimate follow-up communications;
(d) Customer support;
(e) Account-related communications;
(f) Marketing communications where permitted by law.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text
messages by replying STOP. Consent to receive marketing communications is not a condition of
purchasing services.

Emergency Situations. The Site, chat functionality, text messaging features, and email communications
are not monitored continuously and are not intended for emergency communications.
IF YOU SUSPECT A GAS LEAK, FIRE, CARBON MONOXIDE ISSUE, FLOODING EVENT,
OR OTHER EMERGENCY, IMMEDIATELY CONTACT 911 OR THE APPROPRIATE
EMERGENCY AUTHORITY.

Do not rely on the Site or any electronic communication method for emergency response.
Customer Responsibilities. By requesting services through the Site, you agree to:
(a) Provide accurate and complete information;
(b) Maintain safe conditions at the property;
(c) Provide reasonable access to work areas;
(d) Disclose known hazardous conditions;
(e) Secure any valuables and remove fragile or sensitive items from any work areas prior to our
arrival; it being understood and agreed Southern Comfort Mechanical is not responsible for
damage to items that are not part of the contracted scope of work except to the extent caused by
Southern Comfort Mechanical's negligence or willful misconduct;
(f) Ensure an authorized adult is present during residential service visits unless otherwise agreed.

We reserve the right to refuse or discontinue services where unsafe conditions exist.

Financing. The Site may contain information regarding financing options offered through third-party
financing providers, including Service Finance Company, LLC, Wells Fargo, or other lenders. Southern
Comfort Mechanical is not a lender, does not make credit decisions, and does not control financing

approval decisions, interest rates, loan terms, or financing availability. All financing arrangements are
solely between you and the applicable lender.

Third-Party Services. The Site may utilize or integrate with third-party providers including ServiceTitan,
financing providers, payment processors, analytics providers, review platforms, social media providers,
mapping services, and similar vendors. We do not control and are not responsible for third-party websites,
products, services, availability, security practices, or content.

Intellectual Property.

The Site and all content contained therein, including text, graphics, logos, images,
videos, service marks, trademarks, software, design elements, and other materials, are owned by or
licensed to Southern Comfort Mechanical and are protected by applicable intellectual property laws. You
may access and use the Site solely for personal, non-commercial purposes. You may not copy, reproduce,
distribute, modify, create derivative works from, scrape, harvest, republish, transmit, or exploit any
portion of the Site without our prior written consent.

Copyright Complaints (DMCA). Southern Comfort Mechanical respects the intellectual property rights of
others. If you believe that any content appearing on the Site infringes your copyright, please provide
written notice containing sufficient information to identify the copyrighted work, the allegedly infringing
material, and your contact information, together with a statement that you have a good-faith belief that the
use is unauthorized and that the information provided is accurate. Southern Comfort Mechanical reserves
the right to remove or disable access to allegedly infringing content and to terminate access for repeat
infringers where appropriate. Copyright complaints may be submitted to Southern Comfort Mechanical at
the contact information listed below.

Acceptable Use. You agree not to:

(a) Use the Site for any unlawful purpose;
(b) Submit false service requests;
(c) Impersonate another individual or entity;
(d) Introduce malware or malicious code;
(e) Attempt unauthorized access to the Site or related systems;
(f) Use automated tools to scrape or harvest Site information;
(g) Interfere with operation of the Site.

We reserve the right to suspend or terminate access for violations of these Terms.
Reliance on Information. Content provided on the Site, including maintenance tips, articles, educational
content, FAQs, calculators, videos, and similar materials, is provided solely for general informational
purposes. Such information is not professional HVAC, plumbing, engineering, electrical, construction,
safety, legal, financial, or other professional advice and should not be relied upon as a substitute for
inspection by a qualified professional.

Refusal of Service. Southern Comfort Mechanical reserves the right to refuse, suspend, or discontinue
services where unsafe conditions exist, where required access is not provided, where customer conduct is
abusive or threatening, or where performance of the requested work would violate applicable law, code
requirements, manufacturer specifications, or Company policies.

Force Majeure. Southern Comfort Mechanical shall not be responsible for delays or failures caused by
events beyond its reasonable control, including weather events, natural disasters, utility interruptions,
supply chain disruptions, labor shortages, governmental actions, or acts of God.
Disclaimer of Warranties. THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE FULLEST EXTENT PERMITTED BY LAW, SOUTHERN COMFORT MECHANICAL
DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.
WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED,
SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUTHERN
COMFORT MECHANICAL AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES,
CONTRACTORS, REPRESENTATIVES, AND AFFILIATES SHALL NOT BE LIABLE FOR
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE
DAMAGES ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING
OUT OF OR RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS
($100.00).

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER
APPLICABLE LAW OR MODIFIES ANY SEPARATE WRITTEN WARRANTY OR SERVICE
AGREEMENT APPLICABLE TO ACTUAL SERVICES PERFORMED.

Indemnification. YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS SOUTHERN COMFORT MECHANICAL
AND ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES FROM AND AGAINST ALL
CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES,
ARISING OUT OF YOUR VIOLATION OF THESE TERMS OR MISUSE OF THE SITE.

Governing Law and Venue. These Terms shall be governed by the laws of the State of Texas without
regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall
be brought exclusively in the state or federal courts located in Denton County, Texas, and each party
consents to the jurisdiction and venue of such courts.

General Provisions. If any provision of these Terms is determined to be unenforceable, the remaining
provisions shall remain in full force and effect. Failure to enforce any provision shall not constitute a
waiver. These Terms and the Privacy Policy constitute the entire agreement regarding use of the Site.

Contact Information:
JABEJEJO LLC d/b/a Southern Comfort Mechanical
174 Lake Park Road
Lewisville, Texas 75057
Phone: (972) 420-1700
Website: www.scmdfwair.com

Email: Service@scmdfwair.com